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Contact

Tell us about your space.

The fastest route is the form below — it goes straight to our operations desk in Madurai and you will normally hear back the same working day.

Book a scan

Start the 30-day pilot

One site, unlimited watches, no lock-in. We will call to confirm a scanning slot before anything is charged.

No payment is taken through this form. We will call to confirm scope, price and a slot first.

Reach us directly

Generalhello@sentrixshield.shop
Salessales@sentrixshield.shop
Supportsupport@sentrixshield.shop
Security disclosuresecurity@sentrixshield.shop
Careerscareers@sentrixshield.shop
Privacy / DPDPprivacy@sentrixshield.shop

Support hours 9:00–20:00 IST, Monday to Saturday. English and Tamil.

Offices

Madurai — R&D & scanning operations

2nd Floor, Vaigai Tech Centre
K.K. Nagar, Madurai 625020
Tamil Nadu, India

Chennai — Commercial & customer success

Module 4, Taramani Road
Perungudi, Chennai 600096
Tamil Nadu, India

Want an answer right now?

Sentri, our site assistant, can cover pricing, privacy, camera compatibility and which watches suit your sector — instantly, without a form.

What happens next

  • We call you

    Within one working day, to understand the site and confirm the scan fee.

  • We book a slot

    Usually within two working days for Tamil Nadu sites.

  • We scan

    20–90 minutes. You stay open throughout.

  • Your twin goes live

    Inside 48 hours, followed by a 45-minute setup call.

Before you write

Answers to the three most common emails

Our own teams scan across Tamil Nadu and neighbouring states directly. Elsewhere in India we work through certified scanning partners using identical equipment and protocol, at the same price. Tell us the city and we will confirm within a day.
Not properly, no. The twin is the product, and building it needs a physical walkthrough. We have looked hard at photogrammetry from existing CCTV and the result is not good enough to point at. One visit is the whole imposition.
No — and this is the one thing we will not negotiate on. The reasoning is set out in full on the trust page. If face matching is essential for you, we are genuinely the wrong vendor and we would rather say so immediately than waste your time.